As you get older you meet more people from friends, work functions, spouses co-workers, etc. Inevitatbly you make idle chit-chat which leads to that question, "So what do you do?"
What do I do? I have a feeling not a lot of people know what I do, nor do I tend to explain it to most people either.
The simple answer is I.T. The problem with saying I.T. is that people automatically assume this means I fix computers and I am available at their disposal to fix their computers. Sadly, this is not what I do. Honestly, I am not that good at fixing computers. You are better off asking some geeky 14 year old kid. Granted, I may know a little more about computers than most...but really not a lot. I don't mind looking at people's PC's when they have a problem but really PC support is not my thing.
I did start my 'real world' career in desktop support but that was on Windows 95 and 98. Yeah, windows isn't even on numbers anymore it is XP or VISTA.
In any case, I am sure my parents think I fix computer or program computers. I even asked Aya if she knows. She attempted to throw out some key words that she learned while covering tech stocks but she wasn't even close.
Thus, I have the job that the TV show Friends character Chandler Bing has. I create the Wenis report!
The real answer is that many companies don't even know how to classify my position. Sometimes my title is a Business Analyst or Sr. Systems Engineer or BI Developer. Right now, my title is Sr. MicroStrategy Engineer.
What I do is simply called data warehouse. The key phrase in the industry is Buisness Intelligence. In a nut shell, we take existing legacy systems that contain various data. For example, the company has one system that contains marketing data and another system contains financial data. In order to get reports you have to run one report from each system. What I do is gather the relevant data from both systems, bring them into one system and then allow the user the ability via icon or drag and drop features to create ONE report that has data from both systems.
Hopefully that one report contains the key information to help that analyst make the correct business decision to drive the business. More often than not the analysts aren't as bright my fellow BI Engineers so we often have to create the reports for the user as well.
Of course there is more too it like maintaining the system, improving query time, supporting user questions, etc. but our goal is to retrieve the relevant data to allow the business to make informed decisions.
Nothing glamorous. Nothing exciting. Nothing like desktop support. This is what I do. I am sure Sunil will have some sort of technical comment about what we really do, but this explanation is for the non I.T. folks.
Oh yeah, data warehouse people also have the god-like complex. We rock. People yell at desktop support people about their PC's not working. People worship us because we help them save time...sometimes so much time that our automation can eliminate their job! It is no wonder I am the Greatest!!!
5 days ago

5 comments:
nah man..no smart ass comment from my side either! :)
I myself have a hard time categorizing the work we do at times without boring the hell out of non-IT folks! hehe...
You bet..we do enjoy Godly status...at times for little or no effort as well...lol...and no one would EVER doubt your greatness next to Alexander's!
But this was a good explanation..maybe I should copy your blog to my folks! :P
really? we have an entire department that does just that...and all our people are retarded. Then again, our systems sucks, too.
we never seem to get accurate data...I'm not sure what data pool they're using but it's clearly not the right one.
sunil-
what?? no comment. i must have written a decent and easy explanation of what we do.
jen-
well, not everyone who does what we do are great or has god like status.
only a select few of us are truly deserving of that title and honor..ahem...like yours truly!
Holy shit! I thought you worked at McDonalds. Can you come over and fix my computer?
tom-
i am considering working at mickey d's if i ever get to be a stay at home dad. i figure i could do it part time so i can get free food.
um, you have 3 young children who should be a wiz at computers! kids know how to do everything on a pc!
plus, you are a baller, you can just go buy a new pc.
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